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*NEW!* please see our new Router Setup page for more detailed guides
ISP User Name and Password : (as supplied) VPI = 0 (zero), VCI = 38 Multiplexing method : G.DMT or Auto Encapsulation : PPPoA VC-MUX Authentication : CHAP
for users on @adsllogin.co.uk realm only: 195.74.113.58 and 195.74.113.62
for users on @wavenetdsl.co.uk realms only : 62.24.128.17 and 62.24.128.18
request to apply this to your IP address can be submitted via support@wavenetuk.com
Hosted email
Incoming Mail Server: mail.yourdomainname Outgoing Mail Server: mail.yourdomainname - enable/check 'my server requires authentication' and 'use the same settings as my incoming mail server'
These settings apply to both POP3 and IMAP mail clients, both of which are supported. POP3 delivers all your incoming messages to you in their entirety and removes them from the mail server, whilst IMAP downloads only the first few kilobytes and header part of the message, thereafter via your client download only those messages you select. IMAP is therefore ideal for mobile users since bandwidth usage is very low.
To configure your new email mailbox accounts please log-in to Control Panel and click "Email Configuration", then "Mail Boxes".
Mail relay for users on @adsllogin.co.uk realm require to register with support:
If your email is not hosted by us, then any queries should be directed to the hosting provider. If your hosting provider does not provide an smtp server for your outgoing mail, you may use our mail relay service provided you also have your Broadband with us. The procedure for requesting this is as follows:-
1. Contact support stating the sending email address or domain name , your broadband line number, a contact email address and your company details. 2. we shall allow your email address access through our mail relay, and confirm this via email to you 3. you will need to change your Outgoing SMTP Server details in your mail client account settings to the details we send you, without authentication.
Acceptable Usage Policy (AUP) forbids the use of our email servers to send unsolicited SPAM email. Any account found to be sending SPAM or otherwise abusing this facility will be blocked immediately and this facility will be withdrawn.
Outgoing Mail server for users on @wavenetdsl.co.uk realm only : smtp.wavenetdsl.co.uk
have you checked for a solution on our Help page?